Do I need an account to order?
No. You can check out as a guest. An account just saves your address and keeps your order history in one place.
How do I pay?
In Nepal: cash on delivery, eSewa, Khalti or bank transfer. In India: any UPI app (GPay, PhonePe, Paytm) by scanning our QR at checkout.
When is my order confirmed?
COD orders are confirmed by phone. Prepaid orders are confirmed once we've verified your payment — uploading your payment screenshot at checkout makes this faster.
Can I return an item for a refund?
We don't offer refunds, but you can exchange for a different size or color within 2 days of delivery.
How do I track my order?
Use the link in your confirmation email, or enter your order number and phone on the Track Order page.
Do you deliver outside Nepal and India?
Not yet. Message us on WhatsApp and we'll let you know when we do.
Still stuck? Message us on WhatsApp.