Domeclo

Help / Exchanges

Exchange policy

We don't offer refunds. If something doesn't fit, you can exchange it for another size or color within 2 days of delivery.

How it works

  1. Open your order from your confirmation email or the tracking page.
  2. Tap Request exchange, choose the new size/color and tell us why. Photos help.
  3. We'll review it and email you return instructions.
  4. Once the original item reaches us, we ship your replacement.

Conditions

  • Request within 2 days (48 hours) of delivery.
  • Items must be unworn and unwashed, with all original tags attached.
  • Exchanges are subject to stock availability. If your size is sold out, we'll help you choose an alternative.
  • Sale items and eyewear can be exchanged only if they arrive damaged or faulty.
  • Return shipping may be charged unless the item was faulty or we sent the wrong item.